Exchange & Returns Policy
Exchange Policy:
If, after inspection, the product you purchased is found to have a manufacturing defect (not caused by the user), you may exchange it for the same model within 7 days. Before exchanging, please contact ARGO customer service and bring the product (with the ARGO authorised-product sticker and original receipt) to our office for inspection and exchange.
Each purchase may be exchanged only once. If the product you wish to exchange is temporarily out of stock, you may choose another product of equal value.
When exchanging (with the ARGO authorised-product sticker and original receipt), the packaging must be complete and free of any damage or scratches.
Please note that return requests due to market price changes, changes to limited-time offer prices or software issues are not eligible for exchange or return.
The exchange guarantee does not apply in the following cases:
Damage caused by accident, negligence or improper use.
Accessories included with the product.
Failure to provide the relevant authorised-product sticker, invoice or receipt.
Cosmetic damage to the product, including but not limited to scratches and dents.
Damage or malfunction caused by using third-party components or products that do not match the product specifications.
Damage or malfunction caused by use beyond the parameters and operating instructions in the user manual.
Damage or malfunction caused by connection to an unstable voltage.
Refund Policy:
Except for the exchange cases above, all products sold are non-refundable.
Please note that product prices may fluctuate, and the selling price is the price at the time of your purchase. We cannot refund price differences for any later price adjustments or promotions.
We hope this explanation of our exchange and refund policy is helpful. If you have any questions about these policies or need further assistance, please feel free to contact our customer service team.
LINKLIFE FUTURE TECHNOLOGY COMPANY
As a manufacturer of chargers, power adapters and accessories, we have always been committed to providing customers with high-quality products. We keep strict control over every stage of production to make sure each product meets our customers' expectations. From product design and material selection to manufacturing, we consider our customers' needs at every step to deliver the best solutions.
As a professional manufacturer, we have flexible production capabilities and can produce products under our customers' own brands according to their orders. We also have our own R&D team, which offers professional product design advice and helps customers develop products that better meet market demand.
As the industry kept evolving, we realised that OEM work alone could no longer meet the needs of the market. So in 2020, we launched our own brand: ARGO.
The ARGO Hong Kong official online store sells portable chargers, power banks, wireless chargers, data and charging cables and other mobile accessories, all with fast, safe charging protection.
ARGO's brand promise is "innovation, high quality and great service". Through our own brand, we want to show consumers our capabilities and our pursuit of excellence. ARGO has built a strong reputation in Hong Kong and also strengthens our mobile accessories business worldwide.
Beyond our broad customer base in Hong Kong and Asia, we plan to expand into the Middle East and Europe. We believe in the innovative spirit, quality and thoughtful service that ARGO stands for.